Right of withdrawal

This English text is a translation for your convenience. Only the German version is legally binding.

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded.

To exercise your right of withdrawal, you must inform me (House of Reinigung, Bilel Kacem, Kreuzbergstraße 31, 10965 Berlin, email: contact@houseofreinigung.de) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory.

You can also withdraw using the withdrawal function on my website: the Withdraw from contract button at the bottom of every page. I will confirm receipt of your withdrawal by email without delay.

To meet the withdrawal deadline, it is sufficient to send your communication before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, I will reimburse all payments received from you without undue delay and at the latest within fourteen days from the day on which I am informed of your decision to withdraw. I will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested that the services begin during the withdrawal period, you shall pay me an amount proportionate to what has been provided until you informed me of your withdrawal, in comparison with the full coverage of the contract.

Early expiry of the right of withdrawal

For a service contract, the right of withdrawal expires when I have fully performed the service and only began performance after you gave your express consent and at the same time acknowledged that you lose your right of withdrawal once I have fully performed the contract.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To: House of Reinigung, Bilel Kacem, Kreuzbergstraße 31, 10965 Berlin, email: contact@houseofreinigung.de

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*)

Ordered on (*) / received on (*)

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if this form is notified on paper)

Date

(*) Delete as appropriate.

Last updated: Oktober 2026